Hello;
We just received a deadly critique from a Youtube user. While we had such comments in the past this one addresses a few issues that we want to get sorted out for sure. Here is the copy of the comment from the user. If you think you are affected, please check our suggestions below the comment. I edited the comment a bit for better readability, but i kept the wording unchanged.
Comment from lamodenior
Why would I give YOU a list when it’s YOUR business and responsibly (so figure it out…probably the same people you ignore in these comments as well lmao), and I’m not ratting out any of my friends or others I know for your amusement.
Many are happy without Avastar but the one’s like other’s I know who do need it are in deed newbies and I’m sure not willing to pay an arm and leg for using a product they surely may waste their time and money on in the end for something which could been recalculated at a different pricing. And I’m pretty sure as many people who actually need Avastar for blender, even 5k of the many repurchases start to add up hun.
Especially when you sustain enough profit over years from thousands of creators. Lets not pretend, like profit has not yet sustained well of that amount from beginning in order to maintain Avasatar and the site. The theivory is the idea that you are STILL after how many years charging beginner mesher slians 10k for a program which thousands have purchased for majority of all year, and you STILL can’t come down on your pricing.
On a business perspective, there are other options like you said, thus is why people should avoid this trap all together. For those also reading, there are wayyyy better meshing programs then trash ass blender to use for meshing. Don’t fall into this pit and waste more l’s. Most programs which you can trial for months and some years for free, thats more then enough time to learn basics or mesh whatever before making a new account. Instead of this scam. Be blessed <3
For a complete understanding of what the user means in detail, please lookup the entire discussion here: https://www.youtube.com/watch?v=-_kcfFOI0TM
Search the comment titled: “All this damn money you’re thieving us”
Here is what i offer to whoever is affected:
- If you have asked for a refund but you never got a response, please contact us. We take any request for refund very serious and we never rejected any request so far.
- If you believe that Avastar is a Scam or if it is too expensive or not fit for purpose, whatever, please tell us about this. We will either fix issues, fix documentation, or refund you, whatever works best for YOU on a case by case basis.
- If you are a user who feels like cheated into purchasing Avastar and you found yourself uncomfortable with this, please accept our apologize. And please get back to us and ask for getting refunded. There is absolutely nothing wrong with this. We always have been very open on refunding.
I hope that i can convince all those who feel treated badly by us that this is not on purpose. We will do everything that is possible to make you feel comfortable again. Please contact us.
cheers,
Gaia
Old blog I know but I only looked at this today following a trip to the pose fair and becoming increasingly frustrated with Anypose system and looking at other alternatives and meaning to learn Blender that I already have and having heard about avastar in the past. 10k is a lot but is that per year? Because 10k is an amount people pay for an investment and will pay for a good product. I just bought Lumipro, almost 7k L$, but that’s one payment including future updates. Anypose full product was 3.5k . I could be prepared to pay 10k on a product if it does what I need but not sure about every single year in perpetuity. I would imagine that is what the original poster is so worked up about ? This looks good and am looking at all the videos right now 🙂
the purchase gives you one year of update support for any new release that gets published.
When the update license terminates you can continue to use the product as long as you wish,
You do not have to update the license every year.
whenever you believe you want to renew your license (even after years) you can do this.
at the moment the renewal fee is half of the product price. And it grants you another
year of full update support (regardless how long you waited to purchase the renewal)
I believe this is mostly fair. If you want to keep up to date all the time, you do a yearly
update. If you are not a frequent user you still can renew your license at any time later.
Well, he makes one good point… 10k lindens is a lot of money for a newbie. Specially for those who are not from the US or UK, like me, and have to spend a LOT of our own currency to buy 10k lindens. BUT, although it’s a lot for a newbie, or someone who lives in another country, it IS a very good investment, if you want things made easier for you. And although I’ve never owned Avastar, I’ve seen the group chat and the support everyone gets is great. So yeah, newbie here, can’t buy lindens with real money, but will find a way to save lindens to buy Avastar one day… hopefully.
Don’t reward this kind of tantrum. It will embolden him to ask for more refunds from other creators.
Don’t worry too much Gaia, you are doing a great job, thank you for your tutorials and Blender support
Don’t let them get under your skin. There are people who want everything for no money. I find incredible value with Avastar. Could I do things in just Blender? Yes. But it’s not as convenient. No one is breaking my arm and making me pay money. I choose to. Tell the Youtube commenter to bugger off.