How we did it over the past 4 years

The personal Download Link…

When you purchase a product from Machinimatrix, then we give you a personal link to your purchased products. Over the last 4 years we proposed to bookmark this link so that you can:

  • Download your purchases after hardware crash or after switching to a new Computer
  • Receive Product updates as they become available

and its caveats…

While this approach works fairly well for most people, we found that sometimes it just does not work as nice as it is supposed to be. For example

  • Users have purchased with a different Avatar
  • User’s Paypal account changes over time
  • Users have published their download link to give “free” access to people who did not purchase our products.

Sometimes it becomes very difficult and time consuming to get back the original download link. This is neither appreciated by the users nor by us. So we needed to solve this…

A new approach: Account Based Download

Your Personal Account…

We now offer a regular web account on our Website, where you can log in and find your own product folder. The benefits of this are:

  • No need to bookmark your download page
  • Easy recovery from lost password.
  • The Web account is independent from your SL Avatar or your Paypal account.

needs to be setup manually…

But there is one thing that we can not provide, that is:

We currently can not find out which purchase belongs to which account. So there is one activity that you have to do manually:

You have to register your purchases manually.

Manual Registration needed

We have been trying to automate this as much as possible and we have still a few ideas how to improve, but for now you need to do a manual registration. However this is really made easy for you. Below you find a 4 Steps user guide.
Note: Since Tuesday 7 October 2014 you only get the newest product files. However if you switch to the new account based system, then you will get back the access to the product archive.

How to switch to the new account based System