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Please scroll down to the Q&A Section if you need advice.

Attach my Downloads

from Second Life

You purchased just some moments ago. In that case you find the activation link in your SL Viewer. Look at your Nearby Chat.

You have forgotten to remember your account or you mixed up avatars and payment methods:

  • The avatar registered with your account on Avalab not the same as the avatar with which you want to purchase in SL
  • Your initial purchase was with Paypal and you did not register your avatar with your Avalab account.
  • You purchased long time ago, you have no chat.

Then you need to make sure that all Avatars you used for purchase are registered to the same account. Try this:

Attach my Avatar

  1. Go to the JASS-Shop in SL
  2. Locate the purple Octopus that sits in the little Witch hut. The Witch hut on the right side of the Shop.
  3. Click on the Octopus.
  4. Receive your assignment link in the URL Popup window.
  5. Or look in your Nearby Chat for the link.
  6. Call the link in your Browser.

from Paypal

You get the activation link via Email within 60 minutes after purchasing. Please look in your Spam folder if you miss that EMail.

Add Purchases

Get list of purchases

Enter your Paypal Email here:

We send you an Email containing a list of your purchases.

Assign purchases

After you received the Email, proceed as follows:

  1. Make sure you are logged in to your Machinimatrix account
  2. Open the Email that you received
  3. Click on any one of the links in the list

Now all your purchases are assigned to your account.

Note: If you already created an account and logged in on the Machinimatrix Website, then your product activation link beams you directly to the download section and you are done.

from old Download

  • Go to your old download page (the link that you got when you purchased)
  • From there follow the link to the Download Organizer as shown in the image below:

All Products …

View all Products

Avastar Quick Buy

Purchase Avastar
SecondLife
11000 L$
PayPal Logo
36.00€

login or register

to purchase the product

 

Q&A Section

Why the SL-Vendor does not offer me a Discount?

This happens when you have purchased your initial License from the Website using PayPal or you purchase the initial license with a different Avatar. In this case you need to attach your downloads to your Avalab Account (See above)

What is the Purchase ID?

This is an ID that you have received when you purchased one of our products. If you have purchased more than one product, then you can use any of your purchase ID’s to identify your product download page.

What is the SL Name?

This is the resident name of your Avatar in SL. Important. We recommend that you use your Avatar name exactly as it is defined in SL. Note that for new SL accounts your name is always appended by the surname “Resident”. Important: Please only use the real Avatar name when you communicate with us. Do never use the Display name!

What is the Paypal Email?

This is the paypal account mailbox from which you have purchased your products.

Can i Transfer purchases from Paypal to SL?

Yes, please check the tabs at the top of this page.

Can i Transfer purchases to another Avatar?

Yes. You need to have both Avatars assigned to your Avastar Account, see above how to register purchases.

Can i Transfer purchases to another user ?

No.

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Please Login to your account or register a new account by using the forms below. You can organize your downloads only when you are logged in.

Registration confirmation will be emailed to you.


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